Frequently Asked Questions
Shopping Information
Do You Ship Internationally?
Yes, we ship worldwide. Your artwork will be carefully rolled and protected in a tube to ensure safe delivery.
What Shipping Methods Are Available?
We offer shipping through the French Postal Services and FedEx, depending on the destination of your package.
How Long Will It Take To Get My Package?
Typically, delivery takes between 3 to 8 days, varying based on your location.
From Where Do the Artworks Get Shipped?
Original artworks are shipped directly from my workshop in the picturesque French Riviera. Additionally, original prints may be dispatched from our trusted partner located in Nice.
Payment Information
Is Buying On-Line Safe?
Absolutely. We prioritize your security and convenience. We utilize secure payment methods provided by our French banking partner, aligning with our commitment to sustainability by supporting local businesses.
What Payment Methods Are Accepted?
We accept Visa, CB (Carte Bleue), and PayPal for hassle-free transactions.
How Do I Track My Order?
After placing your order, you will receive a notification with your tracking number. Remember, due to the value and the volume of your order, it will be delivered in your hands and it will require signature. For safety, please add as delivery address the place where you spend the most time!
How Can I Return a Product?
We have a 14 days return policy as long as the artwork is not ruined or damaged. Please ship it back at your cost using safe, trackable shipping method. It be required to use original package.
